Customer Service

From enrollment to plan maintenance, we provide award-winning assistance to help you manage your plan.

Dedicated Relationship Managers

A dedicated relationship manager offers in-person, hands-on service to meet all your needs. Supported
by a nationwide client services team, your relationship manager is dedicated to servicing all aspects
of your plan.

Call your relationship manager to learn more.

Knowledgeable Client Services Team

A team of retirement specialists is available to help with all plan administration and recordkeeping matters. There is a multi-lingual assistance option for non-English speaking participants. Call our toll-free hotline for assistance:

Plan Access

(888) 917-7120
Service reps available Monday through Friday,
8:00 a.m. to 4:30 p.m. CST

General Questions

Mutual of Omaha Insurance Company
10 – Retirement Plans Division
Mutual of Omaha Plaza
Omaha, NE 68175

retire@mutualofomaha.com

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